Error Codes

Web Connector Error Codes. What they mean and what actions to take.

QBWC1005: QuickBooks Web Connector failed to run
This happens if Web Connector can’t create a file it needs to work. What you can do To fix this, set up the correct access for your Windows user login....
Wed, Aug 11, 2021 at 2:24 PM
QBWC1006: QuickBooks Web Connector failed to run
This happens when Web Connector can’t find the file it needs to work. This file is QWCLog.txt. What you can do: To fix this, go to that QWCLog.txt file...
Wed, Aug 11, 2021 at 2:26 PM
QBWC1007, 1008 or 1009: An error occurred when connecting to QuickBooks
This happens if: - QuickBooks isn’t running. - No company file is open. - An open window is preventing the connection. What you can do? 1. Exit an...
Wed, Aug 11, 2021 at 2:27 PM
3391: The iteratorID is not valid.
If receiving an error similar to the following in QuickBooks Web Connector, see these steps: Error: 3391 - The iteratorID "{cc52ba2e-81a2-4116-bd8d...
Fri, Feb 18, 2022 at 1:11 PM
QBWC1011: Application named [ApplicationName] does not exist in registry
This happens when your application didn’t install correctly on your computer. What you can do? 1. Close any open windows in Web Connector. 2. Exit a...
Wed, Aug 11, 2021 at 2:28 PM
QBWC1012: Authentication failed due to the following error message. Server was unable to process request.
QBWC1012: Authentication failed due to the following error message. Server was unable to process request. You have synced more sales than your license key a...
Wed, Aug 11, 2021 at 2:30 PM
3100: The name "customer name" of the list elements is already in use
If you are receiving the following error, please see the steps below for resolutions Issue: Unable to successfully sync web connector due to Error 3100:...
Fri, Jun 9, 2023 at 8:24 AM
QBWC1016: No application was selected for update
This happens when you selected Update in Web Connector without first selecting any applications to update. What you can do? Select the application you ...
Wed, Aug 11, 2021 at 2:42 PM
QBWC1018: No application available to select at this time
This happens when there’s no application in Web Connector and you selected Select All. What you can do If you haven’t yet, connect your application: ...
Wed, Aug 11, 2021 at 3:50 PM
QBWC1019: No application available to un-select at this time
This happens when there’s no application in Web Connector and you selected Select None. What you can do? If you haven’t yet, connect your application: ...
Wed, Aug 11, 2021 at 3:52 PM