This happens when Web Connector has a scheduled update and you try to exit it. What you can do? 1. Before you exit Web Connector, uncheck all boxes u...

This might happen if: - QuickBooks isn’t running. - No company file is open. - An open window is preventing the connection. What you can do?&nbs...

This happens when you try to sync your application but it doesn’t have a password set up yet. What you can do? Set a password for your application fi...

This happens when Web Connector can’t find your application during a scheduled update. What you can do? 1. Uncheck everything under Auto-Run, then Exit...

This might happen if: - Web Connector doesn’t have permission to open or make changes to the file. - The file doesn’t exist. - Your hard drive is full...

You might get this error if you’re installing the wrong or outdated.QWC file for your application. What you can do? Contact us, we can help. 

This happens when you're using an older version of the Web Connector. In most cases, your application wants you to update to the latest version. Wha...

This happens when you’re asked to enter the password but you accidentally closed the window, or you entered an incorrect password. What you can do? If...

This happens when Web Connector isn't set up to run when QuickBooks isn't open. Or if you renamed your company file, moved it to a different locatio...

This happens if the QuickBooks admin hasn’t allowed access to the third-party application. What you can do To fix this, the admin needs to set up acce...