How To's

How to Batch Process with Surcharging Through the Customer Profile?
From the dashboard go to the customer tab Select the specific customer to go to their customer profile At the bottom of the page you will see al...
Fri, May 6, 2022 at 9:15 AM
How to process a Credit Card?
From the Dashboard go to the credit card sale tab Choose a customer , select an invoice (if the customer has one), if not enter an amount, and put in ...
Mon, Jun 20, 2022 at 11:50 AM
How to Batch Email Invoices?
From the dashboard click on Invoices Select specific invoices with the check box on the left  Click on the Batch actions drop down and click on ema...
Mon, Jun 20, 2022 at 12:01 PM
How to do a Partial Payment from the Credit Card > Sale Tab?
From the dashboard click on Credit Card > Sale Choose a customer Then select the invoice you want to Partially Pay Change the total to what ever p...
Wed, Jun 22, 2022 at 7:00 AM
Syncing Customer Name Correctly from QBD to Payportal
In QBD you will go to your customers and click on customer center which will give you the list of all the customers Right click on a specific customer fr...
Thu, Jun 23, 2022 at 8:26 AM
How to Attach a Payment Link to QB Email?
From the Dashboard on Chargezoom click on Invoices Click on a specific invoice number This will bring you to the invoice details  Copy the Publ...
Tue, Jul 5, 2022 at 11:53 AM
How to Troubleshoot the Webconnector?
Run the web connector sync by selecting the application and clicking Update Selected Observer what happens in the Status box. The last result should e...
Wed, Jul 13, 2022 at 2:22 PM
What to do when receiving the XML failed or Close Connection Error?
Make sure QuickBooks and the Web Connector are open when doing this.  If error still occurs: Verify company file is not corrupt and clean the data if ne...
Wed, Jul 20, 2022 at 2:36 PM
How to Add the Intuit Gateway?
Login to https://developer.intuit.com/ with your QBO account Click Dashboard Create app for Chargezoom in the Intuit dashboard Click Quick...
Fri, Jan 20, 2023 at 1:40 PM
How to add pictures to the email templates?
Email template allows you to add Images and marketing material using HTML. However, you just need to know some HTML. 1- In Chargezoom, go to the Config...
Tue, Aug 16, 2022 at 11:15 AM