How To's

How do I attach a PO number to an invoice?
Credit Card | Sale > Select Customer name > Select Invoice Number > Enter PO# Note: The invoice must already be created, then you can attach...
Thu, Nov 11, 2021 at 2:29 PM
Why aren’t my Transactions Syncing to Quickbooks Desktop?
1. Make sure the web connector is running. Web connector must be running in order for the sync to happen. The default sync interval for QBD is 10 minutes H...
Thu, Nov 11, 2021 at 2:45 PM
How do I perform a refund?
There are multiple ways to access an invoice and issue a refund within Chargezoom. From the Dashboard Recent payments listed on the dashboard can be...
Tue, May 31, 2022 at 11:22 AM
How Do I Authorize a Transaction?
Authorize a transaction Credit Card | Authorize > Customer Name > Amount (enter the amount to authorize) Select Card (or enter in new card informatio...
Tue, Nov 16, 2021 at 10:44 AM
How to Attach your Logo to the Receipt?
Configurations | Customer Portal > at the bottom of the page select Choose File > Save
Tue, Nov 16, 2021 at 11:31 AM
How to Search/Add Customers?
Enterprise is the only tier you can search/add new customers on the platform. Search for Customers Customers | Seach for Customer Add New Customer Custo...
Thu, Nov 18, 2021 at 9:39 AM
How to Void a Transaction?
Void a Transaction Transactions | Search the transaction you would like to void >  Under Action select the drop-down to Void Customers | Select Custome...
Tue, Nov 16, 2021 at 12:46 PM
How to Perform a Refund?
There are multiple ways to access an invoice and issue a refund within Chargezoom. From the Dashboard Recent payments listed on the dashboard can be...
Tue, May 31, 2022 at 11:35 AM
How Do I View Invoices?
View Invoices Invoices | Select Filter (Defaults to Current) > Wait for Results
Tue, Nov 16, 2021 at 1:11 PM
How to set up recurring billing
To set up Recurring Payments, follow these steps: - From the "Dashboard" select Customers - Select the Customer Name -  In the "...
Mon, May 2, 2022 at 3:09 PM