Follow these steps to customize Customer emails:

- From the Dashboard, select the "Configuration" drop-down menu and then select "Email Templates."

- While on the "E-mail Personalization" page, select the "Add New" button at the top right of the page.

- On the "Template Details" page, you are able to customize your own email templates made to be sent out to your Customers.

- When finished, press the "Save" button.