Your account 2

• What doesn't the accounts receivable in Chargezoom match my QuickBooks?
• What Data Syncs from Quickbooks Into Your Chargezoom Account?

Email Templates 3

• How to Update Email Templates
• How to confirm your email was received
• switching your processor/hail mary shot

Error Codes 3

• 120 Authorization Failure
• Unable to Create New Tax Rate
• Acceptable characters in QuickBooks Online

Troubleshooting 8

• Enabling Verbose logging for QuickBooks Web Connector for Desktop (QBWC)
• QBWC - Application Requested To Abort
• QBWC - Invalid Sync_State
• Invoices Missing on Chargezoom/QuickBooks
• How to Gather Verbose Logs?

View all 8

Error Codes 27

• QBWC1005: QuickBooks Web Connector failed to run
• QBWC1006: QuickBooks Web Connector failed to run
• QBWC1007, 1008 or 1009: An error occurred when connecting to QuickBooks
• 3391: The iteratorID is not valid.
• QBWC1011: Application named [ApplicationName] does not exist in registry

View all 27

Web Connector 12

• Can I have the web connector set-up on multiple computers?
• How to Verify Web Connector is Running?
• Web Connector Freezing Up
• How to Sync Web Connector Manually?
• Why are older invoices not syncing?

View all 12

Heartland 2

• Onboarding Workflow
• Support Workflow

Key Bank 2

• Onboarding Workflow
• Support Workflow

How To's 70

• How to setup your Profile picture
• What is a Subscription Template?
• What is a Subscription?
• How do I Create a Subscription Template?
• How do I Create a Subscription?

View all 70

Getting Started 1

• Do you offer Level 3 processing?

PCI Compliance 2

• Chargezoom PCI Compliance
• PCI Documents

Gateways 19

• What are the requirements to add a Chargezoom Gateway?
• What are the requirements to add a NMI Gateway?
• What are the requirements to add an Authorize.net Gateway?
• What are the requirements to add a PayTrace Gateway?
• What are the requirements to add a PayPal Gateway?

View all 19

Accounting Integrations 5

• How do I integrate QuickBooks Desktop?
• How do I disconnect QuickBooks Online?
• How do I reconnect QuickBooks Online?
• How do I integrate Xero?
• How do I integrate FreshBooks?

Allowed Countries 1

• What countries do we allow?

Product 1

• Surcharging Override